Refund Policy

Early check-in or late check-out is subject to availability and may be chargeable by the hotel directly. Check-in time is 11:00 AM, Check-out time is 10:00 AM. SAFETY FIRST DUE TO COVID-19 PANDIMIC. ALL GUEST ARE ADVISED TO CARRY NEGITIVE R-T PCR TEST REPORT (test done not more than 72 hours prior to the time of arrival to Uttarakhand state) ADDRESS PROOF ( ADHAR, DL ,PASPORT ETC ( EXCEPT PAN CARD AS IT IS NOT AN ADDRESS ID.)TO bookings@elfinclassapart.com FOR MINIMUM CONTACT CHECK IN. ALL SOP,S BY THE GOVT SHOULD BE FOLLOWED BY GUEST AS PER GOVT GUIDELINES.IF THE GUEST DOES NOT BRING THE FOLLOWING DOCUMENTS THE HOTEL RESERVES THE RIGHT TO CANCEL THE BOOKING AND CHECK-IN WILL NOT BE ALLOWED.

On cancellation by E.mail Before 15 days of check in date : 75% refund, Between 15 days to 7 days 50% refund, Less than 7 days (i.e six days before check in date ), No-Shows or Early Checkout , health problem , train misses, any natural calamity/disasters , Any miss-happening : NO REFUND. PLEASE NOTE:- If the booking is made within 7 days (i.e six days before check in date ) the booking will be NON -REFUNDABLE. * check out time is 10:00 am irrespective of check in time. *Early check-in or late checkout is subject to availability and may be chargeable by the hotel directly. *The hotel reserves the right to change tariff and discounts as and when required. *Taxes -as applicable. *All disputes are subject to the Nainital jurisdiction only. *Guest are requested to carry valid IDENTIFICATION CARD (I.D)/ADDRESS PROOF -like Adhar card,Voter ID ,Passport,D.L etc of all adults accompanying you.pan card is not considered as valid address proof